Privacy Policy

This Privacy Policy applies to all personal information collected by elderglen via the website located at elderglen.com.au.

How to contact us about privacy

Your privacy is very important to us. For that reason, please read the following details carefully and get in contact with us if you have any questions. You can contact us at info@elderglen.com.au.

Collection and Purpose

We may collect personal information if you input any personal information into the website. In addition, we may collect cookies from your computer, which enables us to tell when you use the website and to help customise your website experience.
The purpose for which we collect personal information is to provide you with the best experience possible on the website.
Elderglen uses tracking cookies and conversion pixels from vendors such as Google and Facebook to present special offers to you for our products over the Google Content Network and via social networks. This means you may see an ad for one of our products as a result of visiting our website.
In addition, elderglen uses custom audiences based on e-mails and phone numbers of customers. This allows us to present special offers for our products and services to you via Facebook and Google. However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us.

Facebook: Should you wish to opt out of Facebook remarketing visit https://www.facebook.com/help/568137493302217
Google: Should you wish to opt out of Google remarketing visit https://support.google.com/ads/answer/2662922

Disclosure

We customarily disclose personal information only to our service providers who assist us in operating the website. We will only disclose personal information to an unrelated third party with your consent.

Access and correction

National Privacy Principle 6 of the Australian Privacy Act allows you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us on the details set out above.

Security

We have processes in place to ensure the security of your personal information, including encryption of all data when it is transferred to our service providers and limitations on access to personal information within our organisation.